Every answer here stands on its own. If yours is missing, ask us and a person will reply within one business day.
Yes. After the first install the speech model is on your disk and transcription never contacts a server. A license is checked once and then cached for 30 days, so an offline machine keeps working.
No. EddyLoop is an open mic recorder. You arm it once and it transcribes in the background until you pause or disarm it.
Into one timestamped .txt file per day, in a folder you pick. Nothing is stored in a database and nothing is encrypted, so any text tool can read them.
It does less on purpose. No voice commands, no formatting engine, no upload. It listens and it writes files.
No. Audio is transcribed in memory and discarded. The only artifact is the text log.
The transcription path sends nothing. The only network calls the app ever makes are the one time model download on first run and an optional license check, which is cached for 30 days.
One person, up to 3 machines, all 2.x updates. No subscription and no per minute charge.
The free tier gives you 30 minutes of transcription a day with every feature enabled and no watermark. The cap resets at local midnight. No card and no account are needed to run it.
Yes. A license covers up to 3 machines at once, and you can revoke a device slot from your account at any time to free it for a new machine.
14 days, no questions asked. Email support@eddyloop.com from the address you bought with and the payment is returned. A refund revokes the license.
Windows x64, Windows ARM64, macOS on Apple silicon, and Linux x64. All builds use the same model and write the same plain text logs.
A few CPU cores or any recent GPU. On a 2020 laptop the medium model transcribes faster than speech, which is the only benchmark that matters for background capture.
First check the tray icon. If it is not blue, the microphone is not armed. Then check the operating system microphone permission. On macOS this lives under Privacy and Security, Microphone, and macOS will not prompt a second time if you decline.
